Più di 40 compagnie di navigazione che operano sulla Manica, sul Mare del Nord, sul Mare d’Irlanda e sul Mar Baltico.
Più di 40 compagnie di navigazione che operano sulla Manica, sul Mare del Nord, sul Mare d’Irlanda e sul Mar Baltico.
Excellent app and excellent service 👏
I created an account without complications and was called back promptly. Booking and confirmation were also no problem at all. The customer service staff are eager to fulfil all wishes and take care of everything. I am very satisfied and can recommend freightlink without hesitation. Thank you very much.
Straight forward booking. The flexible ticket is great
I found Freightlink incredibly helpful throughout my process of booking and traveling, It was my first time booking a vehicle and getting it through customs and the help i received was above what I expected, Joseph Horan in particular was at the end of the phone or email straight away if i needed any help with either customs or general enquiries. I would fully recommend Freightlink to any colleague or clients.
Lucas at Freighlink solutions went above and beyond to assist us with this sailing. He helped advise on customs procedures and ensured our sailing went as smoothly as possible. He is a total credit to the company
Our contact bei Freightlink Mr Rama really helped us to solve our problem with the GMR needed to go to the UK, thanks !
Perfect as always.
fantastic service to Milan , who was very very helpfull. made the whole daunting experience a pleasure . A credit to your company Thank you all at " WOTMIX "
Dealing with the freightlink team and online system, is seemless.
Freightlink is our go-to for freight carriage when moving clients to N. Ireland. Daniel exceptionally helpful - thank you!
Friendly staff helping out on the phone.
Staff is really helpfull and friendly. Patrick Stefanescu has been very helpfull on many occasions. Whether last minute booking or last minute cancellation, Patrick and his team has always provided solutions. Thumbs up to you guys.
sehr schnelle und gute Hilfe sehr netter Kontakt
Vielen Dank Herr Rama für die tolle Unterstützung und das in deutsch ist für uns perfekt. Hat alles wunderbar geklappt.
Always helpful and great service.
Fine, very efficient and competitive. very simple and intuitive website
Thanks to the staff at Freightlink who went over and above to help us with a tricky paperwork problem at the port. It was after hours and not their problem but they helped us anyway. Special thanks to Patryk and Daniel. Chris Wright(baildon)Ltd
Great service , great and nice people working in the call center , they helped us many times
O PERSOANA CARE ITI EXPLICA TOT CA SA INTELEAGA TOT OMUL .AJUTA FOARTE MULT IN MUNCA CARE O DEPUNE .TOT TIMPUL MA AJUTAT IN PROBLEMELE CARE LEAM AVUT MULTUMESC FRUMOS DOMULUI PATRICK STEFANESCU O ZI MINUNATA VA DORESC LA TOATA ECHIPA FREIGHTLINK
Fast respond on Sunday and problem solved with wrong date of shipping, excellent people and service.....
I have been using Freighlink to book ferry crossings from Ireland to the UK and back for over two years now and I always find their staff to be very friendly and helpful. I have just spoken Daniel who has been more than helpful and helped me sort out the paperwork for my upcoming trip from Rosslare to Fishguard.
I am very happy with the service I received from freight link. They are always very helpful
Very nice team,I was working with great pleasure with them.Good job👍👌👌
Excellent service, I set up an account and was struggling with paper work for the transport of tooling, the team were amazing and helped me sort it.
Ask for Joseph! He was very helpful in setting up my account and helping with the more complicated bookings. Freightlink is a great way for a small company to book international freight; easy to identify routes and timing, booking is pretty easy, and the dashboard is great for checking all is in order. The only room for improvement is making the customs minefield easier, but it's certainly no worse with Freightlink.
Daniel really helpt me very good on this stress full day!!!!!!!
Jak zwykle jestescie nie zastapieni w rezerwcaji promów a wasza kolejna firma Custom link jest nie zastąpiona w dokonywaniu odpraw celnych i dokumentów gmr
Hervorragende Beratung und Buchung durch Ihren Mitarbeiter Daniel Mess. Weiter so !
Excellent customer service from Denisa who was quick,efficient, polite and very knowledgeable. Denisa followed up with my query, offering the various options for crossings and ensured my booking was amended and follow up email confirmations of each booking were sent. Really great service - thank you.
I cannot recommend the customer service/booking staff at Freightlink enough for the great service they provide. In particular Ivan, Lukasz and Ana. Nothing is ever too much trouble, and it is often last minuet bookings or amendments that are thrown at them. They go above and beyond to try and accommodate our hectic and often very large movements. They always keep us up to date through the process and offer help and advice whenever we need it, for which we are all very grateful.
Én az Operátor segítségét kértem. Mester Dániel segített , kedvesen gyorsan! Köszönöm!
They make light work and a complete service
Excellent service and Ivan went above and beyond to ensure we were on the ferry we needed. Thank you so much and recommend very highly.
I had just started my new admin job in the office at MRD, I needed to book ferries with return journey's Scotland to NI, I had to call customer services and had the pleasure of speaking to Daniel, he was calm and very helpful totally understanding that this was my first week. With people like Daniel to help people like me then there will be plenty of return custom. Price was reasonable considering it was still the school holidays I hope the drivers have as good service as I had. Highly recommended 5 Star + thank you so much for all your help hopefully i'll be up to speed very soon
Highly recommend using Freightlink
Перфектно лесно !
Excellent customer services, nothing is a problem and they're always happy to help and amend ongoing booking. Completely satisfied with the service we receive. Thank you.
Receive ACE help from Daniel - Thank you so much!
Exceptional Customer Service Example 101.. We can't thank Daniel Mester enough for pulling a "rabbit out of a hat" to save us from the point of no return when a booking got cancelled. Daniel, you need a 1000 stars, and are an example to all what customer service should be.
Daniel was superb, very calm and attentive I actually asked if he could ring me every day just to calm me down! Thank you.
einfach, übersichtlich, schnell, kompetent. Gerne wieder.
O'Reilly Removals always use Freightlink for our cross channel moves , never a problem, great service.
Would use this company again. It was my first experience ( Harwich - Hook of Holland - Harwich ) with these guys and Daniel Mester on Customer Services guided me all the way. Not only did he email me , he called to check everything was in order So so helpful . Thank you
Absolutely brilliant service start to finish. I have no idea how they did it but they saved the day and got us across the water. 5 stars!
Super zusammenarbeit. Ihr Mitarbeiter Daniel Mess sehr professionell. Wir arbeiten weiter sehr gerne mit Ihnen zusammen.
Spoke to Daniel this morning regards Port passes , very happy to help me , much appreciated , nice change to speak to someone happy and enjoying his work , :)
If you get Joseph Moran to help it will be plain sailing - thanks Joseph for helping with account much appreciated.
Excellent services, all team has perfect sufficiency especially Peter Klacsmanyi has replied all of my questions instantly and with his contributions we never had problem our first shipping Thanks to Peter and all.
Excellent services, very responsive.
Hello! Great team, experienced colleagues! We traveled to Malta and delivered pyrotechnics. Peter Klacsmányi did an excellent job!!! Many thanks!!!!
I recently spoke to Sadie Ashton who was so helpful and friendly to deal with. She was very knowledgeable and understanding. Her fantastic attitude dealing with us was by far the best experience i have had so far. In my eyes the best member of the team! Thank you Sadie for all your help.
As always very good
Good company to work with.
Freightlink are Always good . The price is always fair. Thanks so much Charlie
Fantastic support provided by Ivan, very knowledgeable and efficient with a friendly approach to resolving issues. First rate service, many thanks Ivan.
Freightlink is the only ferry booking system I use . The prices are always very competitive. Easy booking system. Great Freight ferry company.
Great team great service....what more can I say
Very easy to book and all staff have been super helpful while trying to ship Haz loads to Belfast via Warren Point. I will be using this service again and highly recommend it.
Very proffesional service
Best team ever
The staff are Freightlink are very knowledgeable and most helpful. Everything is done smoothly and efficiently, and in a friendly manner.
Freightlink it´s amaizing!
Very good !
1st class all the time.
Great service as usual
Correct and always awailable
у меня мало опыта .но я довольна.все удалось без проблем .я думаю что хорошая и слаженная команда .это успех для ваше команды
Very good service from Yanislav!
The Operator was very kindness and helpful. The website is clear and work freely
Foarte ok merge f. Bine aplicatia
Very Happy with the team so friendly and helpful strongly recommended
I find this website on Google last week, and it is a really nice and easy application. You don't need to put a lot of time in to find what you need. I also was contacted by phone after my first booking by Yanislav Ivanov. He explained me everything what I need to know and was a great help. Really kindly and correct. I already give your information / details to other teams collegues because we travel a lot together. Thank you very much. Regards, Wim van Hoof Standing Construct Husqvarna Factory Racing MXGP
We are thankful. Everything was good. Thank you very much.
All steps to booking system were ok, just didn't find update for flexi ticket. Also option to choose only for ferry I like to see is not so easy.
The gentleman I spoke to assisted me in changing a booking and was extremely helpful. He gave me the impression nothing was too much trouble. Highly recommend
Quick response and highly recommend
A fost ok și foarte simplu mai prost un pic cu engleză dar merge
fast and convenient thank you
Great company to use for commercial ferry bookings. Good helpful people to deal with. Thank you
Thank you Piotr! Great service and prompt response even out of working hours. Excellent work and communications. Will recommend you to everyone! Thank you again!
Muy contentos por la simplicidad en reservar los tickests del ferrie en la vuestra pagina. Viajeremos el proximo dia 1/7/22 e volveremos a 11/7/2022 como lo vaya bien volveremos a dicir la nuestra experiencia final. Un saludo Pedro Morais
Great service from the team at Freightlink and would like to thank Ivan Mudry for his work in getting my documentation sorted for crossings.
Very easy to book by yourself and also good contact with advisor if you need help. I will be using this service and highly reccomend it.
Excellent service thanks for all the help as a Newby very helpful 👍
very fast and very easy, very good web page !!!!
Daniel my advisor was fabulous, but I’m very disappointed that I was able to book a lorry onto the ferry and pay via the app at the time and now be told I’m on standby. This is really upsetting me and causing a lot of stress at work. We have deadlines to get cargo to places and can’t risk being put on standby.
Always on duty and at your service! Helpful and focused on finding solutions!
Very good team,
Setting the standard in customer service - i wish more companies were helpful like the team at Freight Link
Anna and Lukasz are amazing! if only all customer service was this good. Very professional and provided us help at every step. We had issues raising reference numbers and they took care of everything. Would recommend to anyone.
Best company to book with.Use them for a long time
Top , die Ansprechpartner sind kompetent und hilfsbereit. DANKE DANIEL es hat alles gekappt.
Booked ferries to/from Ireland with Freightlink, had issue with raising the PBN, Customslink very helpful, then received a call from Lucasz, courtesy call, offering to check PBN numbers and GMR, all checked, good to go - top service - thanks
All good as always. Slight problem at first but easy solved. Top company
Good service . 👍
A reliable, flexible partner for ferry crossings.
Very happy with the service from Freightlink and Customslink combined, I have used similar services before and they are by far the best and most professional I've dealt with in their line of work, Thanks Again from the team at Alpha Office Installations Ltd!
Lucasz saved my life today. Thank you for your wonderful customer service and for helping me with the documentation I needed.
Foarte usor si foarte rapid de folosit aplicatia. Bilet de ferry rezervat in cateva secunde
Perfect and easy
A great service to use and both Jana and Zoe were very helpful all the way through.
Always a pleasure to deal with your self’s 👍👍
Have always been up front and honest with me. Taken good care of my bookings and have always delivered on them.
Always helpful and efficient. On this occasion the agent made a mistake and we paid for port passes we did not need ( travelling on an ATA Carnet with a GMR) but when the final ferry to Sicily needed a paper ticket ( remember those?) they helped again.
I have been desperately trying to get a truck from Ancona to Igoumenitsa - thanks to the help of Patrick Stefanescu it got sorted - many thanks Kings Heavy Haulage Ltd
Travelling for the first time to the UK after Brexit as an entertainment production represented quite some customs challenges that Freightlink managed to address very quickly and professionally. No doubt they know their business and were able to offer definitive solutions. A special shout out to Daniel, Patrick and a lady whose name, unfortunately, eludes us now, in the freight department, for the incredible availability and friendliness held even in the face of the utmost challenging needs on our part. Thank you! Period. We will use you again anytime we must. The Elton Show AS www.the-elton-show.com
it was easy to book, just more easy would be if payment could be via IDEAL as well.
Top one the best
Top one good service
One word...Lucas....Speak to Lucas, super helpful, friendly and made sure we had everything we needed for our last minute trip. Sarah
Sean was very knowledgeable and helpful. Made it all very easy
Could not have got better service. Lucas was more helpful than he’s job required I am sure.
Yanislav Ivanov is perfect! Thank you for everything!
Very professional staff Peter is a legend 😊👏👏👏👏
The Member of staff in the import department showed empathy and great support with swift action taken to resolve the issue regarding customs clearance. Clearly very knowledgeable and competent
A professional team through and through. They have been a significant help to our small business navigating the constant Brexit rule changes. Competitive and quick to answer all our questions.
Szybko prosto i bezproblemowo. Wróciłem po dłuższej przerwie i wszystko nadal przebiega bezproblemowo. Frightlink daje radę 💪👍
Very easy to use. Our first job out of the UK for 2 years. Here's to many more.
Sehr unkompliziert,sehr freundlich am Telefon,alles bestens,immer wieder
It was a very positive experience. The website was easy to navigate. Booking was made and we had the confirmation later the same day.
Great service and very professional. They helped me with my request and found alternate routes to accommodate our drivers.
Alles perfekt Sehr freundlich
Very supportive and helpful . Made the process easy
It was a first trip travelling VP Freight and I appreciated being able to speak to a real human being quite easily when I wasn't quite sure what to do re. loading documents to the Port Pass. Once you know how the website works it's ok, but it could be a little more clear for first time users. Overall very pleased.
Very help full
Sprawnie, szybko, full serwis. Polecam.
Fast and flexible organization.
In March 2022, for the first time since new Brexit customs procedures, I travelled from Heysham To Dublin via SeaTruck, booked by FreightLink. The procedures to obtain the essential Port Pass are not straightforward, and I signed up for FreightLink's own automated step-by-step guidance procedure for an extra £5.00, which was good value, although there was a glitch. I decided not to use a Carnet document for supporting my temporary imports to Ireland (musical instruments and stage equipment) due to the cost, and instead I used the procedure for making an Oral Declaration and a Duplicate List. The automatic procedure does not include this method in their multiple choice options, so I could not proceed. I called FreightLink and their sister company CustomsLink for help, and they submitted documents to Irish customs on my behalf, obtained the necessary clearance, and issued the Port Passes both ways, without charge. I count that as very good service. I will certainly use FreightLink again and can recommend them. (PS Pictures show my 7.5 ton truck and the drivers lounge and dining room.)
A great site for comparing and finding the best price. The booking process was easy as was the payment. Will use again for sure.
Very simple and efficient.
Все було згідно угоди!!!
Very good service very helpful in the call centre aswell 5 star
Tökéletesen megvagyunk elégedve állandó partnerünkkel, az Önök irodai munkatársával, Péter Klacsmanyi Úrral. Köszönjük
Very good service.
IT WAS OK!
The website is very easy to work with.
After nearly getting stuck in Calais for the weekend on a Friday afternoon, I turned to these guys for help and they were nothing short of professional, understanding, calming and helpful. With their fast and efficient action I was able to complete the necessary documentation and still travel to the UK. Everyone I spoke to was a real person who put me at ease and no issue seemed beyond their ability to resolve. I certainly won't be going to anyone else in the future and would highly recommend!
a pleasant experience always
È un ottimo servizio di prenotazione con uno staff eccellente! Si è verificato un problema con la prenotazione ( non dovuto da Freightlink, ma dalla compagnia che effettuava l'imbarco al porto) è mi hanno supportato a 360 gradi soprattutto telefonicamente. La prenotazione e l'imbarco sono poi andati a buon fine nella stessa data e ora che avevo prenotato. In sintesi Servizio, Staff e Supporto TOP Consigliatissimo, sicuramente tornerò a prenotare per le prossime spedizioni
You will have no probs booking your crossing with Freightlink.
Was a good experience, and the Freightlink team offered the necessary support, to book my first ferry. Also, the prices are very competitive! Thank you!
It was very quick and the communication was perfect. Many Thanks!
I'll definitely book again.Good service.
Was very good web page easy to follow and to book
You are an exceptionall friendly and helpful team . Thank you Polish Patrik , Polish Alexandra and Suisse Daniel !! …and the rest of you are probably just as nice ! Thank you Beatrice von Tresckow
Seriousness and promptness The best
nice and helpful service
Very kind, helpful clerk!
A a a a a a a a a a a a a p
Extremely helpful Extremely efficient A dream to deal with in this somewhat complicated world.
Great and quick
Very easy to make reservation. Very good contact with people in telphone service. Thank You for help.
Exelent very Quick
Great customer service. Being a non freight person, I had to phone several times to organise shipping of a lorry and everyone was hugely helpful. Booking was easy too.
Great services, really helped me out with a last minute crossing
All ways a fantastic service thank you 👍
Very professional excellent service very very good
On time and great as usual
Quick and easy via app
Hi, I just wanted to pass on my thanks following the disruption caused by the storms this week. I received an email and text notification regarding the cancellation of a return crossing from Larne to Cairnryan, at about 18.40 on Tuesday. I was able to contact your office and cancel my outbound journey for Wednesday and prevent our vehicle making a unnecessary journey. In a time when making a complaint is easy and common place, I wanted to offer my genuine thanks, the service received was fantastic. Kind Regards Craig Jenkinson
Super bine, foarte ok !
VERY GOOD EXPERIENCE
I own a small removals company and I was planning my first overseas removals. Sean zaniboni helped me from start to finish with everything that need to be done. I would of definitely messed this up if I didn’t have his help.
Thanks to Yanislav's help and great efforts, we transported horses to Ireland and came back with no problems.
super company. Justas
Hello. You are a very good and kind team, after the collaboration I am always satisfied. Thenks.
They always help with bookings. If you with them or not. They are great 5star. Just their port finder feature is great by itself.
Very helpful, patient and fast!!!
Always good service and helpful
Ivan at Freightlink was very very helpful. What looked like a mountain of complicated Import paperwork was resolved calmly and efficiently in under 10mins. Superb customer understanding and exemplary service.
Found Freightlink by "accident". Absolutely brilliant & considerably cheaper than other places to book ferries. Customer services staff so helpful & pleasant to deal with.
Excellent and straight forward service.
Lukasz at Freight Link went above and beyond sorting out information for HMRC on our behalf (an unfortunate incident which was no-one's fault) to enable us to get onto the evening Hull to Rotterdam ferry. They answered our call straight away and immediately started to sort out the problem. Without their help we would not have made the ferry and we would then not have been able to attend a customer site as planned. This support means a lot to us as we are a smaller company and Freight Link have given us that next level of support through the brexit changes. Thanks once again to all at Freight Link, we would not have done it without them.
Profesionálové, na které je možné se spolehnout.
Very fast, polite and correct
Great team! Everything goes fast and they are always ready to help!!!
Convenient service, good prices
super easy to book
This is such a helpful company. Everyone is happy and willing to help with whatever the situation. Also when a ferry is cancelled or you have a last minute change no matter what time they will try their best to accommodate. We have recently just done our first collection from the EU since Brexit and the paperwork has been a nightmare, Freightlink took the time to go through and help me sort this out to make sure our driver had no issues at the port.
They were really helpful.
Totul este rapid si sigur, de fiecare data cand fac o rezervare
It continues to work perfectly even with the newly introduced customs procedures 👍
Best price, easy booking. Staff are really helpful and friendly. Special thanks to Yanislav Ivanov, problem was sorted very quick and in the best way!
Very good Still waiting for a port pass ??????
Very easy to book and the staff are really helpful and friendly.
We are often on waiting list.
Os adoro. Es un placer hacer reservas con vosotros. I simply love you guys. It's a pleasure to make bookings over here.
Mui bien, e pasado todo. Gracias
Hello, actually it isn‘t really clear for the success of the booking. I‘ve booked a ferry for the first time for a truck and now I‘m thinking about the „Hafenpass/passport for the port“. Then I decided to contact the chat for some help. Ana Nikitina answered me really fast and sorted it out without any issues Great service Best regards
Always a great and efficient service from the team at Freightlink, the account website is easy to navigate and any problems they team are there until late to help
Fast bookings! Prompt Service!
Great and friendly platform which allows you to prepare your next booking. Excellent customer service, our Account Manager Yanislav is always there when we need something.
I recommend. Nice service
Excellent customer support as always! Working with Freightlink is a pleasure!
The team was incredibly helpful and very informative and fast at responding. Jana was amazing and helped answer all of my questions. The only thing that could have been better would have been adding the ability to book single cabins when making the bookings.
Wery quick, thank you!
Really helpful team!
Your web page was really difficult to navigate, I gave up and was going to find another company but my wife called yous and spoke with a man called Daniel, he was sooo helpful, he even tried to work out your website and he had to get advice from someone else, he stayed behind after his finishing time by 30 minutes to help, I opened an account with you but if next time I go to book with yous it is still as complicated I'll find another company, you owe a big thanks to Daniel , my rating below is only based on what Daniel did
Lots of experience within the company With now the added experience of customs
Very helpful staff on the phone. Very patient band tried hard to get the crossing I needed b
foarte rapid ok
Booking good but expensive
Great service!! very friendly staff
Customer service is spot on! Always there at the end of the phone when you need them. Great value, easy to understand website and we would not go anywhere else to book our ferries, thank you very much.
Easy to book and better price
Sean è il nostro referente in lingua italiana: molto preparato e sempre disponibile, ottimo servizio al cliente. Facilità di utilizzo del sito web in totale autonomia. Consigliatissimo.
Very good 1111
Very helpful people!!!
very good service, I always use Freight link
Easy booking and advise re export documents and stenaline forms, from Ivan and the team (also had advise from the sister company customsLink who were also very helpful). We had to re-arrange booking which was no problem. All very helpful. Will be booking through them again.
very good and fast service
Very fast and easy booking.
All perfect, quickly and easily.
excellent customer service from georgina who sorted out our problems at 10pm in time for us to catch our ferry.
Good Service. Flexible.
Just as always! Perfect, fast service. Thank you!
Weiter So Selbst bei einem Nicht erscheinen oder einer fehl Buchung wurde nach einer Kundenorientierte Lösung Gesucht und auch immer Gefunden.
Yani is the best!
Pan Łukasz jest profesjonalnym opiekunem Klienta
Ease of use 24/7
An incredible fast service by Georgiana P who sorted out my change of booking and port pass in less then 5 minutes late on a Friday evening. Well done
Quick and easy way to proceed any booking
The trip out of Dover was a good startup the trip Meal on the boat was good
Много благодаря на целия ви екип. Удоволствие е да се работи с Вас. Фирма МКМ КИРЧЕВ ТРАНС ЕООД Излазва сърдечни благодарности за вашият професионализъм.
Very convenient site, good deals. Thank you
Really helpful staff...thank you. You do need to adjust the on line system to allow booking a ferry without Port Access Pass. I paid for one to enable booking outward and told by Dover they have not been using them since June /July! Manually booked a return with your office help without having to buy a dock access pass
A relatively short time to get through to speak with an actual person! Then a very positive response and I received the information I needed via email within minutes. Fantastic service.