United Kingdom 
Republic of Ireland 
Polska 
România 
Republica Moldova 
Российская Федерация 
Украина 
Республика Беларусь 
Литва 
Латвия 
Эстония 
Deutschland 
Schweiz 
Österreich 
Lichtenstein 
Belgien 
Luxemburg 
Magyarország 
Česká republika 
Slovenská republika. 
España 
Italia 
Bulgaria 
LinguaPartnerships
Freightlink is working with a number of key strategic partners to enhance the service we are able to provide to our customers.
Key Benefits
Experience
We provide a customer journey like no other. Smooth, seamless transactions at all times.
Booking Data Exchange
Direct links into suppliers systems. Bookings made via EDI.
European Links
Connecting over 50 countries, across more than 1000 different ferry routes.
Forward Thinking
We always look to innovate and make sure the decisions we make have a positive impact on our customers.
Connections
Relationships and partners are key to developing in the freight ferry industry. We pride ourselves on ours.
Exclusivities
Products and processes that are only available through Freightlink.
Advanced Technology
For years we have been the first to make a move, and from this we own one of the powerful ferry booking systems.
Familiarity
All accounts get a dedicated account manager available at the critical times. Never be a number.
Expand Networks
One of our partners, could be your next partner. Talk to us about who we work with, you never know what you could get out of it.
Very good seevices
+++++++++++
Freightlink is a company that can only be recommended - the assistance with questions and problems is excellent and I will always book with Freightlink again.
Fast and easy
Always give the best telephone booking services
vsichko beshe top
Everything was great! Many thanks to Yani, who have done great job!
Excellent service & really impressed with my on suite cabin included in the ferry price. Thank Team Curtis
Al was Good with the booking
Mindig minden olajozottan zajlik, ha valami probléma adódik,egy telefon és megoldják.
Great service!
Freightlink have been absolutely great to work with. We are a Dutch micro-enterprise. Doing business because much more complicated with BREXIT in place. Getting to grips with all the new requirements and paperwork for exporting.importing from the EU to the UK was intimidating at the beginning. Freight-link telephone support were invaluable and a great help. Friendly. knowledgable and patient with my queries as I got to grips with it all. I use their portal now for pretty much all ferry bookings that I need. Very impressed overall and a happy customer
Makes life easy for us.
Amazing service, easy to book and always happy to help on the phone.
Denisa Ifteme Top agent! Organised a lovely cabin and provided perfect location for us to meet our ferry after a very stressful time trying to locate it in busy Genoa. Great service. Very prompt.
Bogdan was a great help. The website does not work well with iPhones so Bogdan asked us to make any booking and he went out of his was to contact the ferry company to send it to the date we wanted. Thank you. Life saver.
Very kind and patient managers. They always answer very quickly all the questions. Thanks for making ferry booking so easy.
We recently used Freightlink to travel to the isle of man, both the booking and customer service was fantastic. Joe was our agent and was extremely helpful throughout our trip. would highly recommend
Your Company is very good .And mister Yanislav Ivanov is TOP
only use freight link, easy website to use with useful links if you need help and when you ring them they are always so helpful and knowledgable and solve any problems quickly
From the moment I set up an online account to tyesterday receiving of the booking confirmation it was an extremely good experience. I was delighted that Joanne contacted me after we set up the account and she guided me through in a nonsense friendly manner which made a potentially nervous trip to the UK very easy . I was especially worried as it was my first time transferring to the UK since Brexit.
Еxcellent service, thank you!
Each time booking a ferry in Freightlink App is very simple
Very professional approach!
We had our first FR - UK delivery done with the assistance of Freightlink. We have bought just a ferry ticket from their platform but got a great support from Yanislav Ivanov who explained us the whole process of customs clearance, the required documents and even offered us a long-term partnership. The communication in my native language was definitely a nice surprise. The team of Freightlink helped us resolving a crucial situation at the country's border and our delivery went as smoothly as possible. I loved their service for Toll Pass where we were able to generate the required GMR for seconds and the tracking updates. Definitely a partner on who we will rely in future. Thank you.
seamless and very cost effective, so easy to book and great helpfull staff
seamless as ever straight forward booking ay a reasonable cost
Very nice
vše proběhlo bez problému, dobrá cena trajeku
Al was very good thank you
The operator was very clear, kind and polite in the explanations provided. He spoke my language (Italian) very well
I have used Freightlink for the past 3 weeks for 4 of 5 ferries per day , they have been absolutely amazing throughout , amending an changing bookings last minute to change with our needs , i cannot recommend them enough , special thanks to Ivan , joseph, Pawel , Patryk, and the ladies ( sorry i don't know your names ) but equally all of them are outstanding and go above and beyond towel even when I am being very specific on crossing times and they are already extremely busy . 10 out of 10 for everything , not enough praise is given when you receive good service so wanted to take the time to thank you all personally Thanks Emma For and on behalf of Restore-Harrow Green LTD
Wir buchen sehr viel zur Zeit und alles funktioniert super vielen lieben Dank
The best company for ferry bookings! I have been working with them for a long time and they have always offered the best prices and the staff is professional!
very good service and very friendly
Super Ok Multumim
Excellent service
Excellent responses and feedback with information.
Exelent Freightlink Solutions
excellent customer service from Daniel
Daniel Master was very helpful in guiding me to the correct avenues for our requirements for our upcoming travel arrangements.
Best help from telephone crew I ever get.
my password did not work, i sent a message to the LINK to get a new one, but until now-no reply.... My booking is not confirmed, so difficult to make a review....
Very knowledgeable, very efficient and responsive, guided me through the mindboggling process of taking our exhibition truck into the EU and back without a hitch.
After having a bit of trouble understanding some of the finer details when travelling as a freight booking (it was my first time), Daniel Mester was EXTREMELY helpful in answering my questions, and even going the extra mile of sending some of my queries through to be further looked at just to be sure everything was in order. I can't thank Daniel enough for his positive and helpful attitude, and for being so efficient and willing to assist me.
Много съм доволен, обслужването е на ниво
Excellent communication, very helpful. Great service, thank you!
You have exceeded my expectations. I have not used Freight link before, but the quality and the speed of responses from your customer team was expectational. All my queries were answered in an easy way. Definitely good value for money!
Very easy to use
Nothing is ever a problem , everybody I speak with are very good , 11 out of 10
We are extremely satisfied with the service provided by Mr. Yanislav Ivanov. He helped us a lot in everything.
Excellent as always
Very very helpful, we needed GMR for our lads to get on the ferry. And straight away Lukasz was there to help with out any questions. Thank you again for all your help.
tutto perfetto
Excellent service! very helpful and fast.
Перфектно!
Great service from our agent Yanislav. Easy to use platform
You make the process easy for me as transport organiser. Nothing is ever a problem for you. I love it.
Professional and efficient. My company has used Freightlink for years and they have never let us down. Fantastic service from friendly, helpful and knowledgable staff. Thoroughly recommended.
tempestivi e disponibili, molto gentili.
Very nice customer service. Thank you
Daniel Mester was superb I was in a state as we had put ad blue in a diesel tank and were trying to organise another van to come out, and I had about 20 per cent battery on my phone he did everything possible to make my bookings go easily, I was so worried about getting it wrong in my frazzled state but he calmed me down and got everything done, he is a credit to your company and I would like to thank him for all his help. Fiona Pattison Cycle Transfer
Every booking has been great, no problems what so ever, and help is a phone call away.
Perfect company
Perfect TEAM
The best for ferry bookings! Efficient and competent assistance, difficult to find better. Recommended!
Hi Erin, Thanks to Freightlink the booking for our tractorpulling team went real smooth!! We will contact you again next year
Vielen Dank für die tolle Unterstützung, alles funktioniert super. Jeder Mitarbeiter ist sehr freundlich und sehr kompetent. Herzliche Grüße
Very Good like always! Easy and quick. Thank you Freightlink!
Outstanding service by Patrick, very patient and explained everything - really went above and beyond! 5* all the way, highly recommended
Great customer support. 10/10
I had the pleasure of speaking with Daniel in the Customer Services department today. He was very professional and very helpful. He answered all of the questions I had and gave me the information I needed. Thank you Daniel :)
PROFESSIONALI E COMPETENTI!!SEMPRE DISPONIBILI
buongiorno, ottimo servizio , veloce ed esauriente , sempre disponibili a seguire il cliente ad ogni step. Grazie e complimenti
Thank you for support. We enjoy booking with freightlink!!!
It was an absolute please dealing with Freightlink the three members of staff that I spoke to Peter, Patrick and Joanne couldn't have been more helpful and assuring they are an absolute credit to the Freightlink company
Very helpful
Very good for business and tickets for ferries, I am very happy for them.
Immer wieder sehr einfach zu buchen.
Always email you back if you are unsure about procedures in documentation
the booking was great
Super rapida .
10/10 FOR ALL THE PERSONNEL, THEY WERE EXCEPTIONAL
Had to amend a booking at the last minute. Daniel was exceptional. If only all companies were this efficient.
I am very satisfied with the services of Freightlink Solutions. Reservations are quick and convenient. They offer a wide variety of services.
Great customer service, very friendly and helpful staff, unbeatable prices
Great coperation with Jana (our contact in Freightlink).
Thank you so much to Julia! Helped me with a very time sensitive issue and got everything sorted and confirmed for me in perfect timing! Thank you
They know what and which questions to ask.
First time user. Swift and easy to use, no problems with the booking.
They don’t mess around they get the job done
Excellent service I found it very simple to book a ferry, the team were very professional and helpful
Everything went smoothly. The staff was very supportive.
elég dinamikus volt a foglalás
Serviciile sunt de buna calitate,se oferă indrumare si asistenta, orice problema este rezolvata cu promptitudine si profesionalism, iar timpii de reactie a echipei fata de clienti este optim. Recomand!
First time user and they have helped me out massively with bookings and paperwork Really friendly and approachable Can't recommend enough
Absolutely fantastic I had to ring Freighlink before I booked it online just had to ask the question got all the answers so it was effortless
AMAZING! SO HELPFUL AND KIND. Our campervan unfortunately broke down just outside Hook of Holland and was not drivable/ would not have been able to be fixed in Rotterdam easily due to the breakdown happening late Saturday afternoon. Stenaline helpfully suggested we could book the van as freight and still potentially make our overnight crossing if we used this agency to help with the post-Brexit paperwork. The website was so easy to use (at the side of the road) but the most amazing thing was the help given by phone and behind the scenes by Patrick. He was so helpful, kind and helped ensure we made the evening crossing by sorting out things at significant pace. We had no idea this was even possible but when we got to the ferry it all worked like clockwork and we sailed on the same crossing as planned with Lola the Van safely stowed! The next morning we were able to contact recovery UK side and got home safe and sound with our van not much later than we would have without the breakdown. We can’t thank you enough for the incredible support given and Patrick is our hero! Do let us know if you ever want a testimony for your website as we are now v big fans. Thank you.
O echipă extraordinară, oameni dedicați.de mare ajutor, recomand cu multa căldură. Adevărați profesioniști!!!!
All good!The request was not resolved, I contacted the shipping company! They resolved it flexibly in 10 minutes!
Quick replies to questions. Excellent!
I spoke with Milan who was incredibly helpful and took the time to explain everything I needed to know and answer every question I had.
Excellent service
good and fast communication with the customer service center. Quick and accurate answers to all questions
Easy way to book for all of our commercial vans. Extremely helpful team and full of advice with regards customs paperwork etc.
Perfect!!!!!
It was my 1st time using Freightlink. I was sending a unaccompanied trailer and boat to Holyhead. It was so straightforward, I had a question rang the phone no and the girl on the other end was so helpful. A real positive experience. Will definitely recommend to others.
Everything was fine.
Every time very good service’s !
Vielen Dank für die wundervolle Unterstützung bei unseren Buchungen, und für das fantastische Service. Alles Gute und liebe Grüße aus Salzburg
Fantastic service, this booking was made simple for me by the professionalism of the booking staff. Thank you
Always a pleasure when calling Freightlink. They are so helpful and knowledgeable.
All was super ok!
Truly helpful and dedicated people! They went the extra mile when I had a problem and kept my truck rolling! Thank you Freightlink, especially, thank you Patrick and Georgiana!
Excellent customer service from Joseph and problem now resolved.
Had a small problem with the on line booking however rang up the the girl on the phone was fantastic
Excellent job! Thank you Aleksandra Shumovska!!!
Szybko łatwo i przyjemnie. Tak trzymać
jestem bardzo zadolona z obsługi. polecam :)
Excellent professional service. Joanna was brilliant in organising everything and answering all my questions. Will use for next shipment
WSZYSTKO OK POLECAM
During our bookings so far, we received perfect information from Mr. Klacsmányi, with helpful and fast administration in everything.
Good service
Thank you Freightlink once again. You have an awesome customer service team, friendly, patient and very helpful. You deliver perfect service for this small business and you have our total loyalty. Thank you. Iain
Very happy with this service, easy to use and convenient to use on my phone.
Great service. Easy flexible bookings anywhere.
excellent service, helpful and effecient.
Segítókész és profi kollégák!!!
Yes, I`m happy working with you.
This was my first time and I’m really happy. Communication, alerts and all staff was great
Fast and precise reply of all questions – very exciting!
No problem travel with freightlink
Fast and precise
Super gute Hilfe auch bei der Abwicklung der neuen Brexit-Verordnung
online foglalás történt
MOLTO PROFESSIONALI
easy to use website just what i need
The people I have dealt with at Freightlink have always been very friendly and extremely helpful. To date my experience has been very good. Good customer service seems to be a rare thing in recent times. Freightlink appear to be leading the way.
1234567890
Very helpful and simple shame that I can’t pay over the phone as before otherwise fantastic service
All was good, fast and no problems.
perfect thanks
Great thanks
Always a easy fantastic service from freightlink plus you know your getting the best price available. I always use these knowing my booking will be hassle free . Thank you.
Nagyon jó ügyintézés és gyors!
Lijepo iskustvo,dobra komunikacija i organizacija! Lako rukovanje preko aplikacije!
Ferry was spotless food was excellent and staff really friendly and helpful will definitely keep using freight link, staff at freight link were very helpful as this was my first trip I phoned just for advice and it was second to none. Brilliantly worked Freight Link..
very, very good
Thanks transport2bulgaria
Lucrez cu FREIGHTLINK de 4 ani , sunt foarte buni în comunicare și tot ce tine de bilete de vapor , sunt foarte mulțumit.
Best team of advisers! Very proffesional and helpful. Patrik (for Romanian clients) is brilliant! Keep up the good work! You are great! Thank you all So much!
Todo bien.
Excellent advise and support team
I'm very satisfied with your service.
Very helpful, efficient and a pleasure to work with :-)
quick response to questions
Perfect as usual
A nice and easy process,
Loving your work
Helped me complete a customs form, so i could not stress about it. I use Freightlink for all my ferry bookings,and would not consider changing. Thank you.
As a first time private person availing of this service I found Freightlink to be very helpful and professional.
la qualité de service est au top merci à l'équipe Joseph and Julia ;);)
Köszönöm szépen nagyon korrekt és emberi a hozzállás mind a társaság mind a személyzet részéről!
Sadie. answered any queries I had and everything was sorted for me. Great service. Thank you.
I regularly use Freighlink for our business travel requirements. Yesterday I hit a major issue when we were refused to board at a UK port. I called Freightlink for assistance. With the great help from Sadie, Patryk and Lukas we managed to board on the final hour. Without their expertise and 'megamind' knowledge it would not have happened. Kudos to a great team, you're amazing.
I am satisfied with the service
Very Good Service
i book for our engineers al the time, never had a problem with the agents, always helpful and pleasant
VERY HELPFULL
Contact with their colleague is very good, always helpful and friendly. We can only recommend you to all our partners. The website is easy to use. We love using it.
Excellent service, friendly and very helpful.
Fast answer!
All the team in Freightlink that I’ve dealt with have been super efficient and friendly.
Best company to book with.
Good friendly service very flexible when needing to change times. They have phone lines and you can talk to people and they are all very helpful
Easy to use platform and follow up contact has been amazing. Very helpful staff that can’t do enough to ensure your booking experience is handled to the very best standard.
We had to change our GVMC as the vehicle that was to be used broke down. Customer service was brilliant and went above and beyond what most services would have and he got us sorted for the delivery the next day (Sunday Crossing). Many thanks
Helpful dependable flexible and a real person on the end of the line. Gets my vote for great service.
WE ARE SATISFIED WITH THE SERVICES OFFERED AND THE PROFESSIONALISM OF THE FREIGHTLINK TEAM
Very flexible and friendly customer service
very helpful staff and a good service from everyone i talk with.
Excellent service
Friendly staff who try to find solutions and not problems.
Such a helpful and efficient lady. Thank you 🙂
Very good !!!!
Maximálisan elégedett vagyok, mind a kapcsolattartással, mind a jegyvásárlással
Straight forward, no problem.
""
Lukas is a legend. So helpful and knowledgeable. Goes above and beyond.
You always help with my situations. And you do it calmly and efficiently. Everyone I speak to helps me greatly.
very friendly service, quick answers by phone and mail by our customer service Umar Rama, always trying so solve problems quickly and professional
Sehr geehrter Herr Rama, ich danke Ihnen vielmals für ihren super Suport. Durch Ihre Hilfe können wir nun schneller und einfacher Buchen. Tolle Sache und sehr gut gemacht. Viele Grüße A. Abd Elrazag
Ich kann Freightlink nicht genug empfehlen, ein großartiger Job von Hr Rana Umar. Es ist sehr von Vorteil einen deutschsprachigen Fachmann am Telefon zu haben. Sogar am Sonntag die Mail beantwortet und aktiv auf mich zugegangen als ein Mail nicht rausgegangen ist. Absolut top Peter Kletzenbauer
No matter how many questions I've had, the German Account Manager Umar Rama has always had an answer. I really appreciated the fast and competent replies. Top Service, thank you :)
The price/performance ratio was very good. Our contact person Mr. Umar Rama was very friendly, extremely competent and very quick to process
Whenever we have a request, Umar Rama helps us without hesitation. Our problems are solved very quickly and efficiently by Mr. Rama. He is also very friendly when dealing with customers. Thank you from Transfood
Danke für das nette Gespräch und Auskunft vor Herr Rama. So eine Kundenbetreuung wünscht man sich öfter.
I can't recommend Freightlink enough, we travel to Ireland regularly and they couldn't be more helpful. Sadie sorted out an issue for me this morning, that could have been potentially very problematic, and she did it quickly, efficiently and with kindness and understanding. I am very grateful!
Der Deutsche Account Manager Herr Rama, hat mir wirklich sehr weitergeholfen. Er hat sich zeit genommen und sich um meine Fragen gekümmert. Aus diesen Grund liebe ich es über Freightlink zu buchen, ich habe einen deutschen Ansprechpartner, der auch noch nett und hilfsbereit ist. Danke!
Herr Umar Rama, ist ein sehr hilfreicher Mitarbeiter von Freightlink. Er hilft mir immer in schwierigen Buchungen und ist immer telefonisch erreichbar. Sollte man Herrn Rama nicht erreichen, erfolgt immer ein Rückruf.
First time I have used this service for heysham to Warren point...service was very easy to understand and I will be using a lot more...many thanks to your staff and sites.
Für die gute Auskunft und das äußerst nette Gepräch bedanke ich mich herzlichst mit freundlichem Gruß Hinteregger.
Vielen Dank Herr Rama für die Betreuung, Beratung und abschließende Buchung!
Always extremely helpful and human! Get through on the phone easily!
Experience was good everything was quick and easy to book fare. But price is to high when booked ticket I finded about 50€ cheaper fares from another provider.
Been using Freightlink for a number of years. Always extremely helpful, courteous and knowledgeable. Big thanks to Patrick Stefanescu for getting us out of a deep hole today.
Very good service and support even on a weekend and in the middle of the night. Thank you !
Alles bestens auch mit der Umbuchung. Sehr schnell reagiert und auch alle Fragen genau beantwortet
I have been using their ferry booking service for almost 2 years. The team is always helpful and kind and always finds the right solution
Yanislav Ivanov - an incredible agent. 24-7 is available. Excellent communication and instant feedback.Yanislav Ivanov is extremely competent and a great professionalist.
Nagyon segítőkész csapat. Csak ajánlani tudom.
Very good!!
This was my first Ferry Booking experience. Milan the advisor was very patient, and help me through the booking process step by step. Will use them again.
Thank you Alex, when I rang Freightlink she talked me through everything, very good service.
Super Beratung, Professionelle Zusammenarbeit !
Tot personalul de la Freightlink Solutions Ltd Sunt foarte politicosi și pregătiți să te ajute.gasind o soluție favorabilă pentru tine..eu unul pot spune că sunt foarte mulțumit de iei..deoarece eram in criza de timp și îmi trebuia tichet și mă rezolvat in. Ultimul moment..pentru asta Va mulțumesc.
Sehr schnelle Hilfe durch Herrn Umar Rama
Szybka i wygodna rezerwacja
Herr Umar Rama ist sehr höflich und fachlich sehr kompetent und hilfsbereit
I have just spoken to Daniel and I am very pleased with his service. He was polite and friendly and addressed my enquiry professionally. The issue was sorted completely and Daniel gave me advice should I encounter similar problems with a future booking. Thank you very much
Denisa Ifteme thank you so much! Perfect job!
Bardzo miła obsługa polecam
Great experience. Everything is fast! Soft and simple website! I do recommend it.
perfect choice
I spoke with Daniel and previous to this his colleague. Incredibly helpful and courteous. a first class service from the team and definetely worth their weight in gold. Excellent!
Very helpful, every time i asked for help, they where always there to help me
Very good and nice
Excellent service and helpful staff
Straight forward no problems
Excellent service every time bookings made in under 15 minutes never failed us yet
very professional stuff
Great customer service, really helpful and friendly staff.. I've used Freightlink for years and they never fail to deliver.
Great people to deal with, nothing is too much trouble.
Good personal counceling
Ich war sehr zufrieden Daniel Mester, hat mir sehr geholfen bitte Lohn entsprechend anpassen
Excellent service and customs link was good too
Many thanks for the good work of Ms. Marcukova from the representative office for the Czech Republic and Slovakia. Thank you Gois Logistics.
All services were done on time and very correctly . Thanks 👍
Nagyon kedvesek voltak, és segítőkészek !!
best service
Bei Buchungen Frankreich-England ganz GUT Bei Buchungen Italien-Griechenland nicht so Gut, Bestätigung dauert ewig
Really helpful team and made our booking very straightforward.
nonostante qualche difficoltà per contattarli telefonicamente sono comunque molto efficienti anche per e-mail, veloci e precisi
Perfect service
Perfect communication!
Colaborare buna,echipa prompta si binevoitoare.De spreciat.Asa cresc afacerile,cu asemenea oameni
Eine super HILFE IMMER WIEDER GERNE 👌🏻👍🏻👍🏻👌🏻
huge thanks to Yanislav from BULGARIA
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Domande Frequenti
Domande frequenti, guide 'Come Arrivo A…?', consigli sulle prenotazioni di traghetti merci e le ultime notizie su Freightlink e sul settore.
Freight Link Solutions Ltd © 2023
Quarry Bank, Chorley Road, Walton le Dale, Preston, PR5 4JN, Regno Unito. Tel: +44 (0) 1772 368244 Registered in England: Company number 04838153. Freightlink® is a registered trademark.
Quarry Bank, Chorley Road, Walton le Dale, Preston, PR5 4JN, Regno Unito. Tel: +44 (0) 1772 368244 Registered in England: Company number 04838153. Freightlink® is a registered trademark.
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