United Kingdom 
Republic of Ireland 
Polska 
România 
Republica Moldova 
Российская Федерация 
Украина 
Республика Беларусь 
Литва 
Латвия 
Эстония 
Deutschland 
Schweiz 
Österreich 
Lichtenstein 
Belgien 
Luxemburg 
Magyarország 
Česká republika 
Slovenská republika. 
España 
Italia 
Bulgaria 
LinguaPartnerships
Freightlink is working with a number of key strategic partners to enhance the service we are able to provide to our customers.
Key Benefits
Experience
We provide a customer journey like no other. Smooth, seamless transactions at all times.
Booking Data Exchange
Direct links into suppliers systems. Bookings made via EDI.
European Links
Connecting over 40 countries, across more than 1000 different ferry routes.
Forward Thinking
We always look to innovate and make sure the decisions we make have a positive impact on our customers.
Connections
Relationships and partners are key to developing in the freight ferry industry. We pride ourselves on ours.
Exclusivities
Products and processes that are only available through Freightlink.
Advanced Technology
For years we have been the first to make a move, and from this we own one of the powerful ferry booking systems.
Familiarity
All accounts get a dedicated account manager available at the critical times. Never be a number.
Expand Networks
One of our partners, could be your next partner. Talk to us about who we work with, you never know what you could get out of it.
Super company
I miss Ramona Renton...
Great cooperation and very helpfull help desk.
Very easy and straight forward app to use. Always helpful staff, especially when doing ADR jobs. 5* Company.
Always a great service - never had a problem in nearly 20 years.
Extremely help full takes the stress out booking you highly recommend
Sehr einfach , unkompliziert und schnell,alles bestens verlaufen, immer wieder gern
Dear Phil you are just Brilll....It makes me wonder how you fulfill ,you know this is going to be a rhyme and that Freight Liink deliver on time ...whether its going from North to South by car by rail you always seeem to excell.!! Mark Dunn Certa Cito Light Haulage Ltd
Really easy to book
Customer services very helpful and polite
Spot on as usual...no fuss ..just booked on the app and confirmed within 10 minutes..💯👌
Good food, cabin clean Could do with WiFi / TV
Easy to use website and although we don't have many crossings it is reassuring to have confirmation that your vehicle is on the ferry. Had to cancel a trip once and Freightlink were prompt in returning the payment. So thank you!
Always very helpful and good prices.
Frightlink anytime we use them, have been hassle free and the customer service is first class , had to make some last minute changes this evening and Georgiana Plesa, was onhand to make the process seamless, so friendly and nothing was any trouble, got my DGNs resent to accommodate the change in booking for tomorrow morning, thanks Georgiana all the help and communication was really appreciated, Great job.
All the staff are always helpful.Nothing to much trouble,and Phil is very good in keeping us updated with the latest information.Always a brilliant service and competitve prices.
good site and very easy to use. customer service is great and my account manager Rebecca Demaine is very helpful and always returns calls. nothing is a problem
Very friendly and helpful customer services making booking easy and simple. Great range of Ferry crossings and competitive prices. Would recommend
They were very good and very helpful. I had not used a freight boat before but they made process easy and simple and where in constant contact even on the weekend ,Only thing was the extremely high price of the sailing but apart from that it was a very good and will use freightlink again very soon
Ja osobne som velmi spokojna. Vzdy mi vyjde spoločnosť v ústrety. Hlavne dakujem takým ludom ako bola Lucia a momentálne Ivan, ktory vedia hovorit aj po slovensky. Urcite odporucim kazdemu Vasu spolocnost.
Teljesen korrekt, segítőkész, pontos cég!
servizio eccezzionale
It was easy todo - and the lady was very helpful as i did it incorrectly on my first attempt ! She soon put me right though and rectified everything !!
Good Afternoon, Having not used your services for a number of years it was a joy to deal with you again , Rebecca was so helpful & I would definitely be using you again in the near future. Neil.
excellent service - Ivan was a great help
Excellent customer services, good pricing. Quick and efficient with any refunds.
Quick and easy to book
It’s the best quick service no hassle just book and go
Gyors, gordulekeny ugyintezes, gondmentes ut.
Very nice, clearly and very simple.
top site so easy and quick
SUPER GODNY POLECENIA
Freightlink Solutions are a great company to deal with nothing is ever a problem, Becky Demaine in particular I have found to be very professional but with a personal touch, a rare thing these days !
Hi, I couldn’t get the information I needed (for a friend in Norway) so rang Freightlink. The lady I spoke to first couldn’t help but took my details and passed to Becky who kindly rang me back. Becky was very helpful in offering different solution options which I’ve forwarded on. Thanks again Becky 👍🏻
Excellent service.
Profesjonalnie szybko i sprawnie.
first class service from start to finish, and a great price .
FOARTE MULTUMIT DE MODUL IN CARE AM FOST AJUTAT .
Verry good!
Brilliant service
All good here. Will use it again
I admit that Freightlink was not my first click. I tried the direct connections and could not get a finalised deal anywhere. The waste of 90 minutes was an education when I clicked on Freightlink. The booking was done in 6 minutes full stop.
We have been absolutely delighted with the service provided by Freight Link. In our particular business, shipping plans are very fluid and requirements change constantly, and despite that we have very critical deadlines to meet. We have found this service invaluable as it allows us the flexibility to make adjustments to and change plans even when different ferry operators are involved in the changes, having the possibility to handle all these changes through one contact is great. The customer service is excellent and when there are delays or problems at the port we have received a call in advance from Freight link customer services that has enabled to reroute to a different crossing and avoid a problem. I cant praise this company highly enough. First class service. Thankyou
Very good Sean was very helpful
Verry good contact
Много съм доволен,дано да е така и за на пред!
Gyors, segítőkész ügyfélszolgálat
hello, I had some difficulties in getting some (39) vehicles booked at the port, but after contacting Ana Nikitina via email, she soon had everything sorted very quickly and a real pleasure to deal with. would highly recommend anyone with any issues to speak or email Ana and it will be sorted with no problems Jason
Wspaniała firma, dziękuję za pomoc przy rezerwacjach i za wsparcie :) Pozdrawiam ! :)
The best company
The service I received was fantastic, Special thanks to Sean Zaniboni, he was fantastic and I would 100% recommend Freightlink after my experience. It won’t be the last time I use your services that for sure. Thanks again Sam
I book all my ferry crossings with freightlink and i wouldnt use anyone else 100% recommended Dave wheelock
Pracownicy pomocni i uprzejmi. Wszystko ok
Totul a decurs ok!
This is the first time we have used Freightlink we were very impressed with the good service, Becky was very helpful and accommodating we will defiantly use this service again for our business.
I’ve been using Freightlink fir the past 6/7 years. Never an issue and always very helpful. “ if Carlsberg did ferry bookings”. Andy. Ecdlogistics Essex
Rebecca was so helpful did a really brilliant job for us. Would definitely use this company again.
The team are very helpful and polite. They helped me sort out ferry crossings even though we are on a waiting list for the return journey back from Belfast. Hopefully they will get us on the 10.30am sailing on Tuesday
System worked very well. I will use this in any future journey.
I used Freightlink app few times. So easy to use, so easy to make a booking
Monika was super helpfull, everything was sorted in few days for a non-standard route. Excellent service
Kamil D. super freundlich. Absolut einfach zu Buchen Die Dokumente welche man nach Abschluss bekommt sind ein bisschen mager und zu wenig Informationen für den Vorgang
Always a good service and price when using this company. Can't fault them.
Friendly, organised and helpful. My first freight booking with no dramas, thank you!
Teljesen meg vagyok elegedve, Rugalmasak ,segitokeszek gyorssk
Hello all, Came in a bit blind as to the procedures for freight travel to and from Europe, especially in June because of the lockdown/locator procedures in the different European countries. Gave freightlink a call after trusting google to get me in touch with the right people, the website allayed my worries a fair bit as to the procedures etc, so i called and spoke with Becky. She answered all of my questions, gave me advice regarding making my way around the website and what was necessary at that time for me to know. It felt very tailored to me, and although i am not and will never be a big haulage contractor Becky made me feel that i was most important at that time. Arrival with simply a reference number to type in meant i was through and onto the train in no time. The time on this trip was more important than the cost so although this is not a cheap service, it did precisely what i needed, when i needed it. You don't know what a lot of us drivers deliver in Europe but this was important sculptures being returned to the original sculptors who made them both in Paris and Imola. You made this easy for me to use, and complete. My client was very, very happy and said they will be using me again for their European business in the future so thank you to Freightlink and most importantly thank you to Becky, much appreciated for your quality and time (and call back, after service calls are priceless!).. Best regards to all and stay safe, Richie Dyson @ Mandrake Logistics, Gloucester..
They are so Good, each time I have booked on there site I found there booking procedure to be easy to follow and all the information that you require is at hand. On this occasion there was not available space to suit our driver requirements, no problem Freight link found us an alternative crossing which fulfilled our requirements, job done.
Straight forward and very easy look forward to using you again.
Delighted with the service I received from Becky and her team. Overall excellent service and will definitely use her services again.
Fantastic easy site to navigate compared to most. Did have difficulty with payment section and had to change my search engine from chrome to safari.
Brilliant service
Becky and Marie were very helpful and they followed up on telephone queries i had. Great service.
Outstanding performance.
Ich bin neu bei euch und hatte Anfangs Schwierigkeiten, alles zu verstehen, was daran liegt, dass ich noch nie für Lieferwagen gebucht hatte. Aber mit dem persönlichem Ansprechpartner habe mich sehr gut betreut gefühlt und alle Anliegen wurden umgesetzt und alle Fragen geklärt. Hat mir sehr gut gefallen. Immer wieder gerne. Manch andere Buchungsseite - insbesondere Flieger - können sich hier viel abschauen!
Always very helpful and friendly staff. Pleasure to work with them.
Excelent rapid ok
Great prices and service. Many thanks
Becky , thank you for all your help with our recent booking.
Great service as usual...👍😁👍
Thank you very much.
We received exceptional service (in particular from a member of your team called Lucas) over and above what was expected. Everything was done to ensure that our business commitments were achieved, we cannot thank Lucas enough for the professional manner in which he resolved our problem - thank you from all the team at Hybrid Services Limited
Всё отлично!
Hello, I want to thank you for the great services, for the delicious food,for the very clean stateroom, for your kind workers and theyr professionalism. We would like to travel with you again.
Very good service
Very good and fast
Becky Demaine has been very very helpful and quick in helping me today, not to mention has a lovely attitude and made my day a heap easier
Thank you to Monika very professional and helpful.
Competitive prices and werry easy to work with app.
I always use Freightlink, can't beat them for value and service. If I've ever had an issue, been late for a ferry etc and had to change, no problem at all, rung them and sorted immediately. They can't do enough to help. Have tried others but Freightlink always come out tops, especially for their service, which to me, means a lot. I like to be able to know that when I'm on the road and I have a problem, they are contactable, not all other companies are! Regularly get calls from them asking if they can help in any way. Highly recommend.
Took a great call from phil coles today introducing himself had a great chat explaining he was looking after accounts now and I explained that I normally buy my return ticket over the counter after our chat I will be booking on line both ways thank you for your service
Fast, accurate, perfect job!
Thanks for Yanislav Ivanov, We had an accident on the ship, but it was immediately resolved by Yanislav Ivanov, for which we truly thank Always ready to help !
excellent service, easy booking system
Baardzo miły, sympatyczny Pan, współpraca z nim to czysta przyjemność. Pomaga w potrzebie ! Serdecznie polecam !
Always ready to help, looking forward to doing more business in the coming months.
Very good, easy and confortable way .Thanks
From the 1st Call and Numerous calls after Rebecca Demaine is an absolute Gem. Helped with all my questions. Book via Freghtlink
Very good ii recomand
I’m quite new to how freight link operate, though your colleague acted very professional towards my lack of knowledge regarding how freight transport operates. I’ve joined your website due to her patience and advice. Thank you
Seems like a good company to deal with Rebecca was very welcoming and efficient at setting us up with an account
Always a pleasure to book with feightlink always very helpful and at the best price .
Great service
Amazing customer service! I was a bit slapdash last minute and then needed some changes made, Rebecca Demaine (Becky I believe) was exceptionally helpful and sorted everything immediately, no queuing on the lines and explained the Covid process too as first timers for haulage. Will definitely be rebooking again soon, pays to go through an agency or firm like this than trying yourself to cut corners! Thank you for the good service!
Becky Demaine and the team have been great. Ever enthusiastic handling our enquires big and small, quotes and bookings. Couldn't ask for more!
Gyors foglalás,külön öröm,hogy magyar nyelven tudok foglalni es van magyar ügyfélszolgálat.
From the first phone call for information and assistance due to Covid 19 Rebecca was most helpful. If I require freight to be moved again I'll certainly be using Freightlink Solutions again.
Just a very brief mail to say how grateful I am with all of your help & assistance in getting us safely to Gothenburg last week. A really really nice experience. Keep up the good work.
Super tari.Se vede rezultatul.
Becky Demaine, was my contact, we found the whole experience so easy It all just happened as she said it would, defiaty would use Freightlink again.
Very quick and easy to book on line, and when I called for information and to change booking, staff where very friendly and helpful. Great Job
Great service and great personnel.
Great team and always very helpful
very professional first call for us for any ferry requirements well recommend .
Всичко беше ок
Very friendly team who will help with any problem.
With so many restrictions around travel in Europe due to Covid-19, I can honestly say that the assistance I received from the team at Freightlink was invaluable. I would highly recommend.
Excellent customer service from the whole team. Would like to particularly thank Rebecca Demaine for all of the advice, answers to all our questions and fantastic customer service.
The best ttttttt
Благодаря на г-н Янислав Иванов ! Благодаря,за отделеното време и за всичко което вършите за нас! Удоволствие е да се работи с професионалисти .
Yanislav Ivanov is exellent!
For me it was absolutely perfect!Thanke you.
Super, Jestem bardzo zadowolony z waszej usługi. Polecam wszystkim
Good value
Booking facility was very easy and rates are excellent
Hallo any discounts?
С благодарност към г-н Янислав Иванов! Благодаря за вниманието, за отделеното време и за цялостното съдействие! Удоволствие е да се работи с Вас! Продължавайте все така.
Nice and helpful people to work with! Will use them again for sure!
toller Kundenservice
Always helpful staff, clean and well provided for ship (Stena), very happy with Freightlink - they always deliver!
Wszystko sprawnie i szybko ,Polecam
I have been dealing with Sadie Ashton this evening, and she has been really patient, after I sent a DGN under the wrong booking, their was no fuss and Sadie just took in her stride, and we got through it, I was really impressed, the communication was good and Sadie replied very quickly to my emails, which i really appreciated. Well done Sadie, hope your other customers are more straight forward. This was a great example of excellent customer service!
Very late confirmation after 6 hours
Wie immer sind wir mit der Buchung sehr zufrieden, einfach , schnell und unkompliziert. Vielen Dank für ihre Mühe. Gibt es die Möglichkeit von Rabatten, wenn wir mehrmals im Jahr buchen, wir buchen ausschließlich über Frightlink?
It was a pleasure to speak with you. Also i Would like to thank you to Becky Demaine who gave me a lot of information and make me understand everything. Thank again Becky Demaine.!!!!×××
I am happy whit your service, I like your opinion about this job, tank you
En principio bastante buena
Becky is bubbly, bright and extremely supportive
Very helpfull kept us informed throught out.
Sehr schnelle Reaktionszeit
We cannot fault the service provided by Freightlink - everyone was absolutely brilliant. Every department was friendly, efficient and all very reasonably priced.
Yes........
The team could not have been more helpful, they have made a very stressful time so very much easier. Fingers crossed it all goes well
Thank you for looking after me yesterday I really appreciate it 😊
Used the app, couldn’t be easier! All timings went to plan so no need to contact Freightlink. However, in the past I have had to change sailings and their efficiency was first class and I wasn’t charged for the changes.
Great service very easy to use
Wszystko przebiegło bezproblemowo. Można liczyc na wsparcie na każdym etapie przebiegu przeprawy. Polecam
ohne Probleme geklappt
Good condition
Trato escepcional , y rápida solución de problemas. Formalice mal la reserva, (herror mio), al momento me llamaron y como yo no hablo ingles hicieron lo posible para solucionar el problema. Muchas gracias por su paciencia y amabilidad. Un placer trabajar con ustedes.
Hello, the cooperation (by email or by phone) with your company is very good :) Best regards, Petr Janik EOP HOKA s.r.o.
rezerwacje szybkie i bez problemu, super, brawo pracownicy Freightlink
Very good. Thank you
Servicio muy correcto y con soluciones rapidas y efectivas . Muy contento con su servicio Gracias.
We have been using Freightlink for two months now and the service from Becky and her team has been excellent - feedback from our drivers has also been excellent. The booking process is fast and efficient and any time there's been a mistake with the bookings (on our part) the customer service team has been easy to contact and they have resolved/amended our bookings literally within seconds.
You are very quick.
We work perfectly with you.
Super fast
Always Quick to help if there's a problem
Very professional guy /Mircea Munteanu
Polecam wszystkim gorąco
We lways complain when we do not get the support from a supplier,but we never way thank you. After being sent from one sales agent to another. I finally received a call from Becky Demaine. This lady took all the stress away in seconds. Working alone from home during these stressfull times is hard, but to receive this type of support from Freightlink is indeed. Delivery beyond expectation. This lady is a credit to your team
Buchungen wurden schnell bearbeitet und bestätigt.
I use freightlink every time i need a ferry always there if there's any problems great service.
Should of been a 5 star rating but "the app" isn't available on my Chromebook so only 4 star... Becky was absolutely brilliant, very knowledgeable, helpful and has a great can-do attitude... Credit to the company...
Great services
Good response time, prompt
Always helpful and makes my job easy when I call.cheers
Would just like to say thank you Rebecca Demaine for assisting me with all the information i received from you, Hope we can do business in the future. Excellent service. Robert Luff.
Serwis jest bardzo prosty do samodzielnego wykorzystania, bardzo dużo pomocnych informacyj na stronie a co najważniejsze bardzo pomocne doradcy, Nasz doradca Marcin Misztal jest profesjonalista, bardzo pomocny zawsze i miły, jest pod telefonem 24/7. Pomógł w sytuacji kiedy kierowca był spóźniony na 30min na prom. Najlepszy serwis z którego kiedykolwiek korzystałam. Polecam wszystkim
Simple process, and booked within a few minutes. Top service.
Thank you for the perfect job. Thanks to Yanislav
Fadt response
Even when l got my reg wrong, your representative sorted it straight away. Always good service from you guys.
Verry helpfull. Booked by mistake train from calais to folkestone but shouk be other way 🙄. Free cancelletion. Fast respond. Verry happy with service
vsi4ko beshe nared blagodaria
Managed to change booking after I had entered the wrong date. Excellent service as always
Very good prices and very helpfull customer service.
Jedes Mal wenn es klappt
Great service from Becky Demaine. Sorted out all of my queries and provided excellent customer service! Asset to the company. 10/10.
GREAT SERVICE FROM BEGINNING TO END
Always very helpful! Thank you
J'ai obtenu rapidement mes réservations al/rt pour uk/france via shuttle, merci encore...
My experience with Freightlink always been and still is excellent
Excelent service. Good price.
Top quality service! Friendly, informative and helpful. An excellent company that I'm happy to be associated with.
I have always had the very best of service 100% of the time. Very obliging, very efficient, and very friendly. They are prompt, and do what they say will do at the time they say. I couldn't ask for a better service. Highly recomended.
gooddvsddddd
Last minute booking due to the outbreak. Paul Jackson Clark managed to get us all sorted and we made the boat with 30 minutes to spare with our van shipping. Thanks a lot
Staff are always very helpful and polite nothing is a problem for them to undertake
Booking was simple through the app. Great service as always thanks
Always first class servcie from Freightlink. Called at 9pm on a Saturday evening with an emergency crossing and they were there and helped us out.
I high recommend Freightlink Ltd. especially mr. Yanislav Yanev like our manage, he is always polite and keep us in touch 24/7 hours 365 days per year !
I feel comfortable with the booking procedure. Easy , fast and informative. Thank you.
Everything ok
Always so easy to book. If you have to telephone for any reason the staff are always so helpful.
Good collaboration with Yanislav Ivanov.
Very good service
Der persönliche Kontakt mit David Hladky war sehr angenehm und ich habe mich gut aufgehoben gefühlt R Reetz
Dealt with Freightlink for a while now and the service they provide is excellent. I had an issue with a vehicle in France and Lukasz and Ana worked tirelessly to find a solution. I cant recommend them enough
Booking with Freightlink Solutions Ltd is so simply. From a single phone call they know exactly what questions to ask and give you all of the possible routes and times for your journeys. Rebecca Demaine was especially helpful with a warm, friendly attitude and made sure all of the travel details were in order. I will always use this service for freight travel.
Great service and very prompt replys
Always on the ball great friendly service Good rates never had a problem Recommended
Great communication, dealt with our request immediately. Highly recommend using freight link solutions.
Zeer goede service, correcte behandeling en goed bereikbaar.
Both customer service & Rebecca Demaine always go out of their way to assist with any help required. We recently had an urgent request & they helped in every way possible. Emails were answered quickly & phone calls were also returned quickly. Excellent all round service.
Eurotunnelbuchung ging einfach und schnell. Ich fand nur die Option HIN und RETOUR nicht bzw. konnte sie da nicht auswählen.
Always found it an easy and hassle free way to book my ferries including the more obscure ones in Scotland
Very easy to use website and good pricing, I can allways get hold of you on the phone and find staff extremely helpful.
Immensely helpful and responsive, thanks very much
Always someone at the end of the phone who cheerfully gets the bookings sorted.
Very easy to navigate and quick to book. Excellent!
Becky Demaine was THE most helpful person talking me through how to book my Van trip, online through Eurotunnel Freight service, via the Freightlink Website. I am very grateful for her phone support, as I have found the whole process of trying to simply book a van trip across the channel on Eurotunnel, to be the most confusing experience I have ever come across! Thanks again Becky ... you're a star! Best Adam
I had difficulty booking online, so I contacted the helpline several times. The girls who helped me talked me through each step, they were knowledgable and really polite. Would definitely book with Freighlink again.
Wie immer sehr einfach in der Buchung, wenige Klicks, und alles passt
Service is always excellent Thanks for the price reduction
Hi ALWAYS GET QUICK RESPONCE - ALWAYS WILLING TO SUPPORT ANT THING WE ASK OFF -
Thank you Yanislav Ivanov.Great company. Very polite and helpful staff. Easy to use booking site.
Excellent service, Paul was very helpful, patient and knowledgeable.
great service , easy to use and very helpful staff , Thanks Becky
excellent company, friendly staff, easy to use
I had the pleasure of dealing with Rebecca Dermaine - very friendly, very helpful and found the best deal.
Perfect service, the contact persons speak german, were all very kind (David Hdlaky and Alexandra Suchomska, thanks for the very good support), we've got recalls, whether everything goes wright, also canecellation was no problem and they help by searching of the best route, the prices are fair gladly again at any time
The whole process from the initial listing of your vehicle to the conformation of your booking is straight forward and fairly easy. I used Freightlink Solutions because I could not get a answer from one of the main Ferry companies as to which class I should book my vehicle under, when travelling to Europe. Highly recommended.
Rebecca Demaine provides ACS with Excellent service and always very helpful with any requirements we may require.
Freightlink offers an excellent service for ferry bookings. Staff are efficient, friendly and professional. No problem is too big or too small for them to sort.
Swift and simplified service from Paul which helps save time etc. Very friendly and objective in approach. Question 1 should allow multiple selection: 'How did you communicate with the company'
Best service
Very pleasant telephone manner.
Sehr kompetent - schnelle Abwicklung - immer wieder gerne !
Everything's ok. Good prices
I picked up a hire contract in Jersey and Guernsey, involving moving equipment between the mainland and both islands. Having never done anything like this before, I was apprehensive. The customer services team at Freightlink were unbelievably good, they helped me along the way with all the customs paperwork and even re-arranged my entire journey when it was disrupted by poor weather. Keep it up!
Easy to book, problem with return destination but was rang immediately and offered alternative
Good service nothing to much trouble very helpful staff
All super arranged. Thanks a lot
Egyszerű, gyors és nagyon segítőkész ez a csapat.
Good trip
had a duplicate account which caused a few problems but quickly sorted and rectified
Profesional and Fast
Becky Demaine was extremely helpful and kind agent.
All went to plan with no problems
Becky was very lovely and very helpful! It was a pleasure talking to her, will defiantly book with yourselves again. Thank you Becky :)
Beat services !Thank you
very happy with the ease at which this booking was completed online
Foarte multumit Recomand
Very practicle, easy to use, quick feedback.
Great service
Brilliant, just brilliant. Thanks for all your help.
Been using freighlink for a few years now on a weekly basis, friendly service and good value.
I have been using Freightlink for 4 months now for business and have had excellent service, had a courtesy call from my new agent today introducing himself and forwarding his contact details if I require any help. Thanks for the call Phil
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