United Kingdom 
Republic of Ireland 
Polska 
România 
Republica Moldova 
Российская Федерация 
Украина 
Республика Беларусь 
Литва 
Латвия 
Эстония 
Deutschland 
Schweiz 
Österreich 
Lichtenstein 
Belgien 
Luxemburg 
Magyarország 
Česká republika 
Slovenská republika. 
España 
Italia 
Bulgaria 
LinguaPartnerships
Freightlink is working with a number of key strategic partners to enhance the service we are able to provide to our customers.
Key Benefits
Experience
We provide a customer journey like no other. Smooth, seamless transactions at all times.
Booking Data Exchange
Direct links into suppliers systems. Bookings made via EDI.
European Links
Connecting over 50 countries, across more than 1000 different ferry routes.
Forward Thinking
We always look to innovate and make sure the decisions we make have a positive impact on our customers.
Connections
Relationships and partners are key to developing in the freight ferry industry. We pride ourselves on ours.
Exclusivities
Products and processes that are only available through Freightlink.
Advanced Technology
For years we have been the first to make a move, and from this we own one of the powerful ferry booking systems.
Familiarity
All accounts get a dedicated account manager available at the critical times. Never be a number.
Expand Networks
One of our partners, could be your next partner. Talk to us about who we work with, you never know what you could get out of it.
Fantastic customer service from Georgiana. she helped me out so much with my booking!
Very good service
fast and efficient
Easy Communication
Very nice
The usual fast, accurate work
I'm so happy with the service that was provided!
Fast work. Tancks
Very straight forward on line booking process.
Very good
The best Thx
Perfect service.
Phil C was very professional, friendly and extremley helpful. Great service. Thank you
Jednoznačně profesionalni a proklientsky pristup. Jsme velmi spokojeni.
Buchung ist super leicht undschnell gemacht. Würde mich als Stammkunde über ein Bonusprogramm freuen ( Rabatt bei mehrmaligen Buchungen). Ansonsten bin ich mit Freightlik sehr zufrieden, vielen Dank,bis zum nächsten Mal.
Had a problem with the times of the booking, Patrick went above and beyond to make sure all was okay. First class.
Perfect Service!
Great experience used the platform first time and on my single trip twice, excellent performance! Northern Transport, Andreas
Friendly and helpfuld service with booking
Great service, Becky Demaine @ Freight Solutions & Zoe Parr @ Customs Link were very helpful. Highly recommended
good service and good price
very stressful, regarding re-entry into the uk with a border pass,really stressful,
Słabe call center
Excellent so friendly and helpful Marcin top bloke
The team at Freightlink are fantastic, always available and always happy to help IF there are any issues.
Great staff, really helpful.
Amazing help and very quick and getting back to my emails with any queries
Booked my first trip with another operator and had a disaster for my first trip to Ireland, I wish I'd known about Becky before I booked she made everything so simple for me and I couldn't have completed the work without her, absolutely top class service and wouldn't highly recommend 😁😁😁
It has been an amazing experience to book the first trip. The handling was good and the company took care of the customer to book right and they ask about other destination making sens for my wishes Please continue like you did before Thanks for your help
very very helpful and pleasant freightlink staff :-)
Easiest way to book a ferry! Hassle free!
The best team!!!
Thank you so much Becky for a lovely friendly service, very helpful and will definitely use this firm going forward.
Easy and quick to make bookings online. Friendly customer service always helpful in changing bookings when required.
Excellent service, the staff are polite and cannit do enough to help you
Minden rendbe szokott lenni a foglalásokkal.
Excellent company and they couldn’t be more helpful throughout difficult situations and booking. Would throughly recommend this company over anyone else!!
Surprins plăcut !!!! Foarte ok!!!
Bit of a panic when the booking reference didn't come through 'shortly' but the guy who answered the phone chased it for me until he got an answer and rang me with it. Thank you for that. Also, you can't print off a record of payment. It invites you to print the booking but only prints the first page. It could do with being clearer that a VAT invoice isn't produced until after the journey is completed and may take a couple of days
..............
prompt help
being given the correct information for traveling
Good company
The easiest way I've found to book a ferry crossing and the people on the phone were very helpful as I never uses the company before
Very helpful
O echipa de profesioniști,o placere de a vorbi cu ei,bravo voua! Recomand 100%
Friendly, responsive service and always a pleasure to book and travel with. Never once had a problem on one of their tickets.
Very promt services ( good service customer ).
Very good tks
Excellent service
Another day using Freightlink.. another day of excellent service.. Monika stepped up.. went well beyond any level of customer service I've experienced from other companies.. a really great company.. 5 star recommendation
Excellent, quick and friendly customer service!
I'd been struggling getting a decent customer focussed Freight ticket service.. I registered for an account with Freightlink.. I was called within hours by a extremely polite, helpful and professional Rebecca who dealt with all of my questions.. called me back when she said she would.. Rebecca made the whole process effortless.. I secured very satisfactory ticket rates for my fleet.. and made the first of I'm sure many bookings this evening. From what I've seen so far.. an excellent customer driven service..
Foarte multumit
I use Freightlink for all my bookings. The website is very easy to book. If you get an account all the info is on there.
Jakbym nie był zadowolony to bym do Was nie dzwonil ....😁
Helpful staff
Good communication..thanks
Rebecca Demaine!! What a life safer great from start to finish!! Any business going to Ireland
Maria Angela Oțel Was fantastic on the phone take my booing So cool calm and professional in the way she handled the booking
Super cool trip
Maria was polite and knowledgeable and very helpful.
I answer very quickly to any question / ambiguity
Great Service by Yanislav. Kind Regards
I had made a booking holyhead ..dublin but job cancelled and freightlink cancelled with full refund thanks. Dave wheelock
Very helpful
Foarte Buna!
Rugalmas, segítőkész
Great support team, mr. Yanislav helps us alot. We are very pleased to work with your company!
Tortul a decurs foarte bine, doamna Maria și-a dat tot aportul, că un bun profesionist pt. a găsi soluția cea mai bună. Acum așteptăm să vedem până la efectuarea și treceri .O zi bună.
I had a query today about travel from Ireland to the UK with a van. The van will be empty but I wasn't sure of the protocols with paperwork for customs and port entry. Sadie and her colleagues at Customer Services sorted all my issues for me. Excellent service. Thank You.
I have been a customer with Freightlink a few years I have found them top of the list for ferry bookings and there staff are polite and most helpful and would recommend them
Absolutely perfect, first time I used Freightlink they were brilliant, I missed my slot with Eurotunnel, staff at Eurotunnel couldn't help, quick call to Frieghtlink and I was rescheduled almost immediately, not bad going at 5am in the morning, Recently opened an account, used the app to book a ticket at very short notice, again worked out perfectly.
Professional emploiees
Very easy
Excellent customer service with up to date information sent on a regular basis. Thank you fir all your support.
Good service and fast responses, Becky was very friendly and helpful!
Excellent service. Monica was extremely helpful.
Very good services. Instant response
Schnell und unkompliziert
Hacer una reserva en eta compañía es muy practico y fácil .
Perfect job, as always! Thank you!
Obsługa w 100% profesjonalna. Jedyne zastrzeżenie co mogę mieć to nie do obsługi ale do dziwnej polityki firmy. Oczekiwanie na liście oczekujący i niepewność czy uda się dostać bilet jest straszne.
Great site and very well informed of booking etc if prices where a little lower I normally cross empty as I collect a artic for another company
Great service, all the guys at customer services were really helpful with my booking. Thank you.
5* No hassle...no problems...WOULDNT USE any one else.
Excellent Sean was brilliant
Brilliant customer service and good prices, I've never had a problem when booking a ferry.
Super easy to make and manage bookings and a fantastic team of support staff to assist with any queries. Great work team Freightlink!
aplicacion facil de utilizar
E' stata la mia prima prenotazione, e devo ringraziare in particolare "Mr. Shon" per professionalità e supporto. Grazie! Marida
Es ist immer wieder sehr gut, wie einfach der Buchungsvorgang vonstatten geht und die Buchung prompt bearbeitet wird.
I became an account holder with Freightlink a few months ago. Rebecca Demaine (Becky) is my Account Manager and her excellent phone manner and client service, had my new account up and running and my first crossing with Eurotunnel Freight booked at a competitive rate in minutes! She took the time to answer all my questions and it was a pleasure to speak to her. She has also made the effort to keep in touch and ensure that I receive the very highest standard of service. David and The team have helped me to secure my booking, sometimes under last minute pressure and have always pulled out all the stops to make sure I get my crossings in time. Thank you all for looking after me ) Regards and best Peter Ronald (AXELA Logistics LTD)
great service :)
Excellent customer service. Well done
As always, easy straight forward booking no hassle. Top company.
Great staff,good communication,Highly recommended 100%
Very professional. Call for information and answer straight away. Sorted all problems in minute. Perfect communication skills, very professional and friendly staff.
Super. Fără probleme, vom colabora și pe viitor. Va mulțumesc. Cosmin David de la firma David FRUIT SRL SACALAZ 683 TIMIȘ România CIF 27211883
Happy with custumer support
Great service to use, easy booking process and when I need to make changes to ferry times , the team have it sorted in minutes for me. We use this service on a regular basis to book crossings from Cairnryan and Portsmouth and always get what we need.
Die erste Buchung und die Einrichtung eines Kontos war ein bisschen schwierig, aber dank der geduldigen Mitarbeiterin bei Freigtlink hat alles gut geklappt. Das Personal bei Übergabe des Fahrzeugs war allerdings nicht so behilflich und leider auch nicht ganz so freundlich.
Sadie Ashton has been very helpful today in helping us make a booking and providing advice on new post-Brexit procedures. Very happy with her and Freightlink overall.
Rewelacja, miła pomocna obsługa na infolini, dużo połączeń promowych, dobre ceny, minimum formalnosci
Very easy and quick
I WANT THANK YOU FOR ALL YOUR HELP IN DEALING WITH MY SITUATION WHICH I FOUND VERY STRESSFUL AND WITH YOUR HELP YOU MADE MY DECISIONS IN TRAVELING VERY EASY AND LESS STRESSFUL . THE STAFF WERE SO HELFUL AND SO PROFFESSIONAL IN THERE ADVISE AND PROBLEM SOLVING , I RECOMMEND THEM TO ANY BODY WHO IS NOT UP TO SPEED WITH BREXIT OR TRAVEL REGULATIONS , THANKS GUYS
very good team!
Ok is verry good
Hi we ( D & G Couriers) have used Freight link (Beci and Phil) for quiet some time and have always been amazed by there quotations and the flexibility of there service we will continue to use you for future bookings. Great service Thankyou
Exselent. Fast, accurate and expeditious.
I have used Freightlink for all my transport bookings for the last few years a fantastic service. I can highly recommend them.
Very helpful with a difficult situation regarding private work Put myself in touch with the right people who could rectify any problems Very quick response and friendly Thanks again for your excellent help
Ottima disponibilita, rapidi e precisi.....un po costosi!
It's a great quick easy service to use.
Excellent service from start to finish 👏
Becky Demaine did an amazing job bringing back our boss who was stuck in Norway. She ensured the whole process was smooth and followed up with multiple calls. Very happy with our Freightlink experience
Is ok, first I'm dont ricev the invoice, but im contact the ,assistant centre, and is sending to me all invoice,Thank you. I'm hoping, I'm ricev automatically the invoice, in the future. Very professional team and disponibile, to fix the problems. I'm glad by that. Thank you.
Excellent customer service, helpful and informative
Just like to compliment the customer service that work for Freightlink and particularly Becky who was so committed to helping me , Its a credit to the company to have this calibre of staff employed . Becky was so pleasant to communicate with and went out of her way to follow up on my inquiry . Thank you from Ireland
good team
Convenient and fast booking. The company's employees are always polite and ready to help!
Doceniam bardzo zaangażowanie.
hi I would just like to thank Ana for been helpfull and passing me on the Becky who made suck a effort to help me out. its great to chat to staff that are still keen to help and be cheerful I know its a haed time for everyone but Becky was fantastic and both are a asset to you many thanks Steve Saddle Skedaddle great job
Excellent service thanks use
Thanks for everything use done really we're so helpful highly recommend use
Thanks Rebecca for everything you done for me really appreciate your help couldn't done it with out you 😊😊😊😊👍
Excellent friendly and helpfull service for many years now, thank you.
Thank you for all your help and assistance through out the years! I recommend Freightlink Solution anytime, specially Péter Klacsmányi who always find solutions to our problems! Thank you! SkinnyTrans Team
It's a best fright
Mindennel tökéletesen elégedett vagyok, a munkatársuk rendkívül segítőkész volt!
Excellent support and guidance from the staff. Ensured that the booking and passing through customs was effortless.
Thank you so much for helping out with all the questions in regards to the challenges of transporting goods between the EU and UK. Absolutely happy that we found freightlink to do all our bookings with.
Exceptional team who always try their best for the customer
Sunt foarte încântat de serviciul si promtitudinea angajatilor dumneavoastră!
Very friendly and polite sort any problem the customer got thanks
Np problem booking. Got it booked and confirmed. All is good.
Really helpful, many thanks Sadie.
YOU ARE THE BEST
alles perfekt und einfach!
Very helpfull team. They helped US many times od we have delays or problems. They always help us. :)
Always able to assist if help is needed and always return refunds when over paid or bookings are altered, even if im unaware
Service was great, very smooth and excellent communication. 👍🏽
Very good .
Phil Cole is excellent to sort problems out.
serious, professional, very prompt
We use Freight Link 5 years for this time make more than 650 booking, service is on 5 +++
Fast straight forward and easy booking, I recommend Freightlink Solution. Thank guys.
very good apart from the dgsa form palava and what are the add ons for?
Freightlink make ferry booking so easy, especially with the mobile app, and the price for Ireland is always competitive!
fast and competent
Excellent service, Becky was the perfect employee by helping to solve all the problems and putting our minds at ease.
Easy and very good service!!!
COOOOOLLLLLL
Is a simple process, no issues.
Perfecta. Ha sido un placer trabajar con vosotros, y esperamos continuar trabajando en un futuro próximo.
ok. super
EXCELENT!. WELL DONE!.
Muy bien, todo rápido
perfect support when almost miss a farry
Tried to use the app to make the bookings but found this a little awkward, but the PC version was very easy
for the first booking we got for the moment an standby place , but we hope to get the fixed place before the ferry will start the journey. Good service , good support , we hope will be fine.
Good company
Spoke to Rebecca Demaine. Very helpful explaining clearly what I needed to do
awesome service recommended to everyone book irish ferries
Very fast and good comunication!
Just had had some great assistance from Rebecca Demaine, Becky was very helpful with sending me some invoices. Very enthusiastic and professional, Thanks!
Great service, fast and easy booking for our 7.5m truck bound for Dublin.
Very quick service, booking reference immediately sent via text.good team of people you can speak to at any time.very highly recommended
Maria Angela Oțel helped with an ammended i had with a ferry booking, she was very helpful and the request was solved very quickly.
The service was first class I even recommend your company to a friend and he going to get in touch with you
accessible, understandable
Everything went perfectly
Once again, easy to use app and great help whilst carrying out a ADR job. Thanks again Freightlink
Vriendelijke mensen, service gericht en weten wat ze doen.
The phone call I had from Phil was very useful and much appreciated and we will be in touch for help regarding all the brexit issues Thanks phil
Simply Amazing.
This is so easy, great website to use. Easy to book and find vehicles, places, time tables.
exelent service very friendly and helpfull members of staff
gyors és megbízható, mint mindig
Freightlink working is excellent.
Ügyfélbarát kiszolgálás kedvezö árazás kedvezö feltételek gyors probléma megoldó képesség... Az elmult 10 év távlatában az eddigi legpozitivabb tapasztalatunk kompozás terén. Nagyon köszönjük a segitséget!
A very good collaboration, quality services. The application it's easy to use and also useful.
Very helpful in facilitating ferry crossings even at short notice.
Por el momento muy bien.
Very good money, no hassle , highly recommend.
Sempre il top, bravi !
In the beginning was scared about how works Freightlink but at the end we have great experience. Thanks Yanislav for help in situations when we have struggle and when is price question he finds good comprise solutions. Big thanks.
Freightlink rang today (I spoke with Phil Coles) to inform me of the procedures I need to follow from 1 Jan 2021. I found Phil very informative and helpful and really appreciated the call. Regards Trish OSullivan You Chill We Deliver Ltd
Can't praise them enough. Great customer service whenever I have had to call them. I find the prices very competitive, much cheaper to book through them.
I really like using Freightlink simple efficient nothing ever a problem
Very professional company with great service highly recommend
Simple and straightforward process, Booked whilst travelling to get ferry once I had goods onboard, easy with no fuss, just what a business needs when up against the clock for time bound goods.
super, super, super
i would like to thank rebecca demaine for her help in booking the ferry crossing for me she was more than helpful and more than professional with all the calls over and back to me
The previous booking process was a nightmare that's why I gave up using Freightlink, this new process is a lot better, simpler and quicker.
never a problem top company
if anyone is thinking of doing this service ask for rebecca demaine shes brillant at her job i would totally recommend if anyone is thinking of sailing freight with this company
David Jones hat sich sehr bemüht, mir noch eine Überfahrt von Hull nach Rotterdam zu ermöglichen. Seine Freundlichkeit und sein netter Ton waren bemerkenswert.
Very Good team 10x
wszystko ok polecam !!!
Quick and reliable, called to check the booking and actually I managed to ensure the right sailing was put on.
Very easy and very professional
Great service, polite crew.
Great service 👏👏
Fast ,kind and correct .
As always easy and straightforward to make a booking, with a simple phone call to amend the booking. Great work
Very good well mondtad
Dina Group London LTD will work from now one with Freightlink because it s very well. Keep up the good way . Regards, Andrei Dinache, CEO of Dina Group London LTD
I was recommended to Freightlink by a friend that does the same job as me and spoke to Rebecca Demaine and my account was up and running very quickly she took the time to explain things thoroughly and every time I have called to enquire about a booking or make a booking she makes the process very simple Overall a great person and company to deal with
Very Good Service , also the prices are better. I will recommend Freightlink to all .
Minden a legnagyobb rendben volt, a kis reggeli fenakadás után! Nagyon köszönjük Péter a segítséged! Legközelebb is csak veled intézzük az utazást! Köszi Attila
Easy to book and very user friendly website.
I was dealing with Alexandra Suchomska . What can I say ,very good experience, used them in many occasions coz we are removal and storage business .the lady was so helpful and kind . Thank you so much for sort my issue. Regards
Hi all, I hope this finds you well. I just wanted to send you some feedback. The booking process was smooth and easy. The travelling was petfect. Praise for Yanislav Ivanov- polite and helpful guy. Looking forward to working with you in the future Kind regards, Simeon Petrov
Very satisfied with the very fast services of Mr. Mircea, he offered me the necessary information to book my ferry from Athens to the island of Crete. In the future, I will definitely use the services offered by you again. Yours sincerely, DAIINA STAR HOME team!
Travelled on Seatruck for the first time and wasn't disappointed. I was treated very kindly by crew and staff on both trips. As a female travelling alone I felt safe and secure at all times, will certainly use them again.. Thanks guys
Great service, very professional and helpful
Amazing, for the first time I am using this route absolutely good service, thank you
bardzo dobry kontak, natychmiastowy. Polecam !!!!!!!!!!!!!!!!!!
sehr gut und schnell
Thank you very much once again the team has gone the extra mile to resolve an issue with a double booking no quibble happy to help fast response to my emails excellent aftercare service keep it up happy client kind regards mr Craig
super , very profesional, Mr Mircea very helpul, many thanks
Perfect service
Hi guys, was very easy. Thank you guys for that app :)
Very helpful with my bookings.Thank you
Super!!!! Very good service
TOP service! The ferry company refused our truck in Dover due to a misunderstanding. Fortunately, Freightlink helped solve the problem and our truck driver was able to return to France. Special thanks to the Hungarian colleague, Peter!!!
They do great service when I have any problém Péter always helps me.
Peter nagyon kedves és segítőkész!
Good service and very quick
Very quick and hastle free staff are brilliant highly recommended
I am satisfied with the service
This company take any and all stress out of booking a ferry, they can be counted on to get it right!
Very quick and easy, the only company I use when booking ferry’s or tunnel. Itchiban
Very helpful and patient. Did answered all my questions. Thank you
All the team members I spoke to regarding an abnormal load, booking at short notice, were extremely helpful. They made changes to the booking, kept me fully informed and our load arrived safely in Ireland the following day. An excellent service, thank you.
Superb service every time we’ve used Freightlink. Find the newsletter updates very interesting, well written, clearly laid out, even though much of it does not affect us. Phil Coles looks after us and I find him an absolute pleasure to deal with.
Super company
I miss Ramona Renton...
Great cooperation and very helpfull help desk.
Very easy and straight forward app to use. Always helpful staff, especially when doing ADR jobs. 5* Company.
Always a great service - never had a problem in nearly 20 years.
Extremely help full takes the stress out booking you highly recommend
Sehr einfach , unkompliziert und schnell,alles bestens verlaufen, immer wieder gern
Dear Phil you are just Brilll....It makes me wonder how you fulfill ,you know this is going to be a rhyme and that Freight Liink deliver on time ...whether its going from North to South by car by rail you always seeem to excell.!! Mark Dunn Certa Cito Light Haulage Ltd
Really easy to book
Customer services very helpful and polite
Spot on as usual...no fuss ..just booked on the app and confirmed within 10 minutes..💯👌
Good food, cabin clean Could do with WiFi / TV
Easy to use website and although we don't have many crossings it is reassuring to have confirmation that your vehicle is on the ferry. Had to cancel a trip once and Freightlink were prompt in returning the payment. So thank you!
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Domande frequenti, guide 'Come Arrivo A…?', consigli sulle prenotazioni di traghetti merci e le ultime notizie su Freightlink e sul settore.
